We offer four packages to clients enthused about performance. Have an idea for a small site? No need for our complex developer features? Go with our Essential package and upgrade as your site grows. Got something bigger in mind? Contact us for a personalized quote!
Use promo code UPTIME at checkout and save 10% off hosting!
All applications require a Developer or higher account to fully utilize. Passenger applications are launched in isolated jails to ensure client security. Because processes execute independent of other accounts, you have full control of your environment. Each additional Passenger process beyond what is allocated cost an additional $5/mo.
We provide a 60-day 100% money-back guarantee on all hosting accounts. Everything except for domain registrations, which are managed separately, is refundable.
No. If you exceed your bandwidth during a billing period by 10%, it is waived. Bandwidth in excess of 110% is billed out at 25¢ per GB. If you exceed 200% your allotted bandwidth, however, the site is disabled as a stopgap to prevent unnecessary bandwidth bills.
We use two filesystem security models: (a) a pivot-root isolation for all services except PHP and (b) a combination of access control lists and open_basedir restrictions for PHP to restrict access to interpreters and filesystem locations outside the pivot root assigned to an account. In addition to filesystem isolation and restrictions, brute-force protection is in place for login systems restricting invalid logins. Finally, certain file storage URIs for well-known PHP applications are locked down to serve only static content.
Of course. Drop us a line at firstname.lastname@example.org with your requirements and we will be happy to work with you.
Certainly! You may change packages whenever without any change fees. All credit is prorated per diem and applied to the difference of the new package. In the event of a downgrade, credit is converted into additional days. Read more in the KB.
Yes, our parents taught us as children to do one thing and do it well. We specialize in hosting with enhanced process isolation to safeguard your data from others.
Yes, phone support is provided a la carte for an additional $25/month. You get to chat with the developers who build the platform you use, so answers are always precise without unnecessary escalations.
It is better to provide clients with guarantees, like backups and server performance. How do you backup unlimited data? How do you plan hardware for unlimited usage? Sadly, unicorn technology is not where it needs to be yet.
RAM allocations are done per-account using control groups to provide clients with a fair, equitable amount of resources. You can run as many Passenger or background applications as you would like. Unlike a VPS, system services do not count towards your memory usage!
Up to 3 workers may spawn for a given instance. More than 3 may be spawned on a case-by-case basis, but puts pressure on your account RAM.
Virtually any application that runs off Node.js (this includes Meteor), Python, or Ruby is supported as a standalone Passenger application. This includes derivative frameworks such as Sinatra, Rack, Koa, Mezzanine and software such as NodeBB, Trac, Discourse, and Keystone.
Our primary focus is hosting – we prefer to do one thing and we to do it very well. Keeping your registrar separate from hosting is considered a best practice within the industry, which is why we use a separate portal for domain management. Domains are managed via domains.apisnetworks.com