... support—that's where they really shine... solutions by real people that really "get it"Customer service and support at Apis is nothing short of outstanding...... quick, fast, and a beautiful control panel to boot.Support is also a dream - no crazy multi-tier support, just direct access ...A flawless and faultless service for over 4 years that has never caused me to look for another hosting provider. Thanks!Outstanding uptime, excellent customer support, a painless setup process, quick, fast, and a beautiful control panel to boot.... the control panel interface blows cpanel out of the water.... even nicer is that when I recommend Apis, it makes me look good too.I transitioned to Apis Networks in April 2010 after hearing very positive reviews of the service, and I haven't been disappointed.Their backend admin panel has been a lifesaver. Everything is right where you'd want it, everything is quick ...... I was working for one of the largest web hosting providers in the world ... but I tried Apis and moved immediatelyApis Networks has been a Godsend in my search for good hostingSome of the most helpful and knowledgable people I have dealt withBetween the control panel, ... and the impressively responsive staff, I've had no problems managing five domains even as a novice.They are to be commended for their attentiveness, their technical acumen, and their personal approach.I love you, Apis!I had hosted web sites with 4 different providers prior and the switch to Apis was the best decision ever.Just wanted to say I love Apis Networks and you are by far my favorite web host.
Apis Networks is the sole owner of the customer information collected
on this site. We will not sell, share, or rent this information to others
in ways that differ from those disclosed in this statement. Apis Networks
collects information from our users at several points on our website.
Our Web site takes every precaution to protect our users' information.
When a user submits sensitive information, the information is protected
both online and offline. Where our registration/order form requires sensitive
information (such as a purchasing services), that information is encrypted
with SSL, the best encryption software in the industry. While on a secure
page such as our order form, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer becomes locked,
as opposed to unlocked or open.
We request user information on our order forms and referral program registration.
A user may be asked to provide contact information (e.g. name and shipping
address). This information is used for billing purposes and to fulfill
orders. If we have difficulty processing an order, the contact information
is used to contact the customer.
A cookie is a piece of data stored on the user's hard drive, containing
information about the user. Usage of a cookie provides user benefits and
is in no way linked to any personally identifiable information while on
our site. For example, by setting a cookie on our site a user would not
have to log in a password more than once. If a user rejects the cookie,
they may still use our site, though some areas may be functionally limited.
For example, a user will not be able to take full advantage of our control
panel. Cookies also enable us to track and target the interests of our
users to enhance the onsite experience.
Our website servers generate standard traffic log files and customized
error logs. We use these files to prepare aggregate traffic statistics
for our site and repair any errors which may be raised by the user. There
is no personally-identifiable information in these log files. We use IP
addresses and cookie values to analyze trends, administer the site, track
users' movements, and gather broad demographic information for aggregate
This Web site contains links to other sites. Please be aware that Apis
Networks is not responsible for the privacy practices of other sites.
We encourage our users to be aware of when they leave our site, and to
read the privacy statements of each and every web site that collects personally
identifiable information. This privacy statement applies solely to information
collected by the Apis Networks Web site.
Surveys & Contests
From time to time, our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user can decide whether or not to disclose their information.
Information requested may include contact information (such as name and
shipping address), and demographic information (such as zip code and country).
Contact information will be used to notify the winners and award prizes.
Survey information will be used for purposes of improving our products
and our site.
Users may be offered the option of subscribing to relevant mailing lists
at the time of purchase, for reasons of user convenience only. All new
mailing list subscribers will receive a welcome email verifying subscription
information. Apis Networks' mailing lists may be used to post announcements
regarding products, services, or promotions. It is not necessary to subscribe
to any Apis Networks mailing list to use our Web site or purchase our
Requested Services and Product Evaluations
We communicate with the user to provide requested services and in regards
to issues relating to their account via e-mail or phone.
Apis Networks makes mailing list archives, chat rooms, forums, message
boards, and/or news groups available to its users. As any information
that is disclosed in these areas becomes public, caution should be exercised
when disclosing personal information.
Our users are given the opportunity to "opt-in" to having their
information used for purposes not directly related to our site at the
point where we ask for the information. We only add users to our lists
when they expressly agree to be added.
Whenever our package make-up is severely changed, such as changes
to quotas or new features added the user may not be aware of, we dispatch
e-mails to all users who possess accounts that qualify for the service
modifications. Only when noticeable and important changes are made to
the service, will we e-mail a user in regards to it. The e-mail you furnish
to us upon sign-up is used for notification purposes only.
Apis Networks Control Panel (apnscp) -- Client Side
The control panel utilizes cookies for managing your virtual
hosting account. These cookies are used solely by the control panel interface
to discern what functionality is included with an account and are not
used in any other portion of the site. Personal information visible through
the control panel is what lies in the normal /etc directory of your shell
and is in no way obtained dynamically through your confidential order
Apis Networks Control Panel (apnscp) -- Server Side
Key authentication checks are made between the apnscp redistributed application
and the root server to ensure validity of keys. The IP of the redistributor
will be sent along with the key to either validate or invalidate your
key. Only the key and IP address are sent per validation process which
occurs at random intervals. Also an automatic update notification step
may be disabled and enabled through the "Appliance Administrator"
login portion of the apnscp. Only the current version of the control panel
is sent to the root server and can be disabled through the options.
Notification of Changes
on our homepage so our users are aware changes to the information we collect,
how it is used, and under which circumstances, if any, it is disclosed.
If at any point we decide to use personally identifiable information in
a manner different from that stated at the time it was collected, we will
notify users by email. Users will have a choice as to whether or not we
use their information in this different manner. We will use information