Company Profile
Fast Facts
Background
Founded in July 2002 as a sole-proprietorship by Matt Saladna, accompanied by over 10 years of Linux experience starting with RedHat 5.2; incorporated in 2005 after quickly exceeding
expectations
Support is handled by four technicians geographically dispersed, available 24/7 through the ticket interface, managed and supervised under guidance of Matt
Privately owned and operated with capital derived from three separate revenue streams
Client Information
Hosting over 4,500 clients as of July 2012 with 75% customer base in North America, 10% Europe, 6% Australia, 9% other
Most domains hosted on a single account: 70
Average number of domains hosted on an account with more than 1 active domain: 5
TLD distribution: .COM 67.91%, .NET 8.64%, .ORG 7.24%, .UK 3.65%, .CA 2.24%, .EU 2.21%,
.INFO, .BE, .NZ, .AU, .PL, and others: 10.32%
Average disk space used: 18.83%, Q1: 2.06%, Q2: 9.95%, Q3: 29.27%, Q4: 100%
* Data taken from July 2012
Hardware Architecture
Servers are custom-configured Dell PowerEdge 2950s featuring:
dual 2 GHz 5130 Xeon processors
4x 300 GB, 15,000 RPM SAS enterprise-class Seagate hard drives
dual power supplies feed through separate power feeds within the data center
16 GB 667 MHz, ECC Fully-Buffered RAM catered towards our specific cache-centric architecture
built-in baseboard management controller, which allows all servers to
run a hardware-based watchdog through IPMI facilitating automatic
reboots in the event its host server is non-responsive
Hot-swappable hard drives, RAM, motherboards, and even switch are on hand in the storage cabinet in the event of a failure
Bandwidth is fed through six gigabit links: Level3, PCCWBTN, Qwest, Saavis, Spring, and Telia
Software Architecture
Every server is a self-contained, fully-functional node with no interdependencies upon one-another to function, i.e.
no external SQL, IMAP, POP3, SMTP servers, designed to localize the impact of a failure to one server
Dovecot IMAP/POP3 server with high performance epoll, inotify, IDLE options built-in; custom quota plugin
Heavily customized maildrop LDA designed to perform only virtual lookups and source per-site global maildrop recipes
Customized SpamAssassin daemon to jail within a domain's filesystem, then break from the jail after processing a request
Selective outbound filtering on e-mail originating from the server filtered through DSPAM to prevent blacklistings
Customized, throttled per-domain local delivery in Postfix prevents message delivery clogs from one account monopolizing delivery slots
Internally monitored through asm to ensure all services are operating smoothly